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After Sale Service
ARBOR Channel
 
Service > After Sale Service    
 
In order to feedback and solve problems from clients around the world, Arbor build rounded Channel network to offer support and consultation service as soon as possible. In addition, we have complete repair service procedure to deal all issues quickly to provide our customers best services.
 
  Warranty Period
Products designed and manufactured by Arbor are warranted to be free of defects in design, materials and workmanship that affect their performance for a limited period of time from the date of delivery (the date ARBOR ships the products to customer) as follows:
Board Level : 2 years.
System Level : 1 year.
 
  Repair Service Procedure
The definition of defective products falls into three categories as described below:
•  DOA (Defect On Arrival)
•  Defect occurs within three months of purchase.
•  IRMA (In Warranty of Return Merchandise Authorization)
•  Defect occurs after three months of purchase and before the warranty has expired.
•  ORMA (Out of Warranty Return Merchandise Authorization)
•  Defect occurs after the warranty has expired.
 
  Contact Us for Technical Support
Contact Us for Technology Support .

If you have any problem on using ARBOR's products. You may contact our technical support team for help by filling the below form and your questions will be answered at the soonest...

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